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All bookings made with City Rise are subject to the following terms and conditions. Since you'll be bound by these conditions once the agreement comes into force, we request you to carefully read and understand them. City Rise reserves the complete right to alter, add, or delete any of these terms and conditions without any prior notice, and such changes naturally apply to you upon booking a tour or package with us. Failure in adhering to our T&C might result in termination of services and deactivation of your account with www.City Rise.com We respect our valued customer's privacy and ensure not to collect any information other than the information relevant to make booking with us. As such, we strive to take care of our customer's right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.
1. Information We Collect
Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, mailing address, payment information, and travel preferences.
Non-Personal Information: We also collect non-personal information automatically, such as your IP address, browser type, device information, and usage patterns through cookies and analytics tools.
2. How We Use Your Information
To process your bookings and payments.
To communicate with you regarding your reservations and inquiries.
To personalize your experience and provide customer support.
To send promotional materials, newsletters, and special offers (you can opt out at any time).
To analyze usage trends and improve our services.
3. Sharing Your Information
We may share your information with:
Service Providers: Third-party partners, such as airlines, hotels, and car rental companies, to fulfill your bookings.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Legal Compliance: When required by law or to protect our rights or the rights of others.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption, secure servers, and firewalls.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request the deletion of your personal information, subject to legal obligations.
Opt-out of marketing communications at any time.